---
title: "SMS Terms | Citrus Local"
description: "Terms for text messages from Citrus Local: what we send, how often, how to opt in, and how to stop (reply STOP). Message and data rates may apply."
url: https://citruslocal.com/sms-terms/
markdown: https://citruslocal.com/sms-terms.md
generated: 2026-10-03
---

Text messaging

# How we text, and how to make us stop.

Effective Aug 17, 2026

These terms cover text messages sent by Citrus Local from our business number. Short version: we only text people who asked us to, we keep it relevant, and STOP always works.

## The program

**Program name:** Citrus Local Business Messaging.  
**Sender:** Citrus Local LLC, Irvine, CA, texting from [(949) 593-2777](tel:+19495932777).

**What we send:** replies to your inquiry, scheduling for calls and audits, notices that a report or proposal is ready, account and service updates, and occasional relevant offers to people who've asked to hear from us. It's conversational, usually with a real person on the other end.

**How often:** it varies with your inquiry or account. Typically a handful of messages around an audit or onboarding, then a few per month at most. We don't run daily blasts.

## How you opt in

You'll only get texts from us if you:

- enter your mobile number on a form on citruslocal.com and submit it (each form says it may result in a text), or
- text our number first, or
- ask us to text you, whether in person, by phone, or by email.

Consent to receive texts is **not** a condition of buying anything from us.

## How to stop

**Reply STOP** to any message and we'll stop texting you. You'll get one final confirmation text and nothing after that. Replying UNSUBSCRIBE, CANCEL, END, or QUIT does the same thing.

**Reply HELP** for help, or email [hello@citruslocal.com](mailto:hello@citruslocal.com) or call [(949) 593-2777](tel:+19495932777).

If you opt out and later want texts again, just text us. That's a fresh opt-in.

## Cost

We don't charge for texts. **Message and data rates may apply** from your carrier, per your mobile plan. Carriers are not liable for delayed or undelivered messages.

## Your privacy

**No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.** Your number and your opt-in stay with us and the carrier that delivers the message. Everything else about how we handle your data is in our [Privacy Policy](https://citruslocal.com/privacy/).

## Supported carriers

Major U.S. carriers, including AT&T, T-Mobile, Verizon, and their prepaid brands. Delivery on other carriers or outside the U.S. isn't guaranteed.

## Texts we send for clients

Some Citrus Local clients use our systems to text _their_ customers, for example a review request after a job. Those messages come from the client's own business number under the client's name, and the client's own terms apply. If you received one of those and want to stop, reply STOP to it; it works the same way.

## Changes

If we change these terms we'll update the date at the top. Questions: [hello@citruslocal.com](mailto:hello@citruslocal.com).

---

Markdown copy of https://citruslocal.com/sms-terms/, with the same words as the page. Citrus Local, Irvine, CA. hello@citruslocal.com, (949) 593-2777.